At Emil Crafted, we are committed to delivering your handmade and crafted products safely and efficiently. This Shipping Policy outlines how we handle shipping, delivery, and related information.
1. Order Processing
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All orders are processed once your order is successfully placed on our website.
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As we operate exclusively on cash on delivery (COD), payment is collected at the time of delivery.
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Orders are usually processed within 1–3 business days.
2. Shipping and Delivery
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Emil Crafted ships worldwide. Delivery times may vary depending on your location.
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Estimated delivery times will be communicated during the ordering process, but actual delivery may take longer due to external factors such as shipping carriers, customs, or local holidays.
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Customers are responsible for providing accurate shipping information. Emil Crafted is not liable for delays caused by incorrect or incomplete addresses.
3. Shipping Charges
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Shipping costs, if applicable, will be displayed at checkout.
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Any additional customs, import duties, or taxes for international deliveries are the responsibility of the customer.
4. Tracking Your Order
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Once your order has been shipped, we will provide you with tracking details (where applicable) so you can monitor your shipment.
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If tracking is not available in your region, please contact us at [email protected] for updates.
5. Lost or Damaged Shipments
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Emil Crafted is responsible for ensuring your order reaches you safely.
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If your order is lost or arrives damaged, please contact us immediately at [email protected].
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We will work with our shipping partners to resolve the issue and, if necessary, arrange a replacement shipment.
6. Contact Us
For any questions, concerns, or inquiries regarding shipping, please contact us at:
Email: [email protected]